Terms of service

Last Updated: 21 August 2026
Welcome to ROYALE AURA. These Terms & Conditions govern your access to and use of our website and your purchase of products from our online store.
By accessing our website, browsing our products, creating an account, or placing an order, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website.
1. About ROYALE AURA
This website is operated by ROYALE AURA, owned/operated by MANISH KUMAR, India.
GSTIN: 10KLMPM8009J1ZT
Email: royaleaurasupport@gmail.com
Phone: 7363837078
Business Address: LABHA, PRANPUR, KATIHAR, BIHAR – 854116, India
Throughout these Terms, the words “we,” “us,” “our,” and “ROYALE AURA” refer to the business operating this website.
2. Use of Our Website
You agree to use our website only for lawful purposes.
You must not:
Use the website for fraudulent or unlawful activities
Attempt to gain unauthorized access to our website or systems
Copy, reproduce, modify, or distribute our website content without permission
Interfere with the operation or security of our website
Provide false, misleading, or fraudulent information
Use our website in a way that could harm ROYALE AURA or its customers
We reserve the right to restrict or terminate access to the website where reasonably necessary and subject to applicable law.
3. Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, prices, specifications, and other information displayed on our website are accurate.
However:
Product colors may appear slightly different depending on your device or screen.
Packaging and product appearance may occasionally change.
Product availability may change without prior notice.
We reserve the right to correct genuine errors or inaccuracies in product information.
For fragrance products, individual experiences and preferences may vary. A fragrance may smell different depending on individual skin chemistry, environment, and personal perception.
4. Prices and Taxes
All product prices displayed on our website are in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, including GST, will be charged as required by applicable law and may be reflected in the displayed price or at checkout.
We reserve the right to change product prices at any time. Price changes will not normally affect orders that have already been confirmed, except where correction is required due to a genuine pricing or technical error.
5. Orders
When you place an order, you are making a request to purchase the selected products.
After receiving your order, we may send an order confirmation to the contact information you provided.
An order may be cancelled or declined where reasonably necessary, including situations such as:
Product becoming unavailable
Incorrect product or pricing information
Suspected fraudulent activity
Incomplete or incorrect customer information
Delivery limitations
Technical or system errors
If we cancel a prepaid order, any eligible amount paid for that cancelled order will be refunded through the applicable payment method.
6. Customer Information
You are responsible for providing accurate information when placing an order.
This includes:
Correct name
Mobile number
Email address
Complete shipping address
PIN code
Other information required to process your order
ROYALE AURA will not be responsible for delays, failed deliveries, or additional issues caused by incorrect or incomplete information provided by the customer.
7. Payment
We may offer payment options such as prepaid online payments and Cash on Delivery, depending on availability.
Payments may be processed through third-party payment providers. By using a payment method, you agree to comply with the applicable terms and policies of the payment provider.
We do not generally store complete debit card, credit card, UPI, or banking credentials on our own systems.
8. Shipping and Delivery
We will make reasonable efforts to dispatch and deliver orders within the estimated timeframe displayed on our website or communicated to you.
However, delivery times may be affected by circumstances outside our reasonable control, including:
Courier delays
Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Incorrect address information
Other unforeseen circumstances
A delivery estimate is not necessarily a guaranteed delivery date.
For more information, please refer to our Shipping Policy.
9. Returns, Refunds and Exchanges
Returns, refunds, cancellations, and replacements are subject to our Return & Refund Policy.
Due to hygiene considerations associated with fragrance products, opened or used perfumes may generally not be eligible for return unless the issue is covered by applicable law or our return policy.
If you receive a damaged, defective, leaking, incorrect, or incomplete product, please contact us as soon as possible according to our Return & Refund Policy.
10. Intellectual Property
All content on the ROYALE AURA website, including but not limited to:
Brand name
Logo
Product photographs
Product descriptions
Graphics
Website design
Text
Videos
Other original content
is owned by or licensed to ROYALE AURA and may be protected by applicable intellectual-property laws.
You may not copy, reproduce, modify, publish, distribute, sell, or commercially exploit our content without prior written permission.
11. Reviews and Customer Content
If you submit a product review, photograph, feedback, testimonial, or other content to us, you agree that you have the right to submit that content.
By submitting content, you grant ROYALE AURA permission to use, reproduce, display, and publish that content for legitimate business, marketing, or promotional purposes, subject to applicable law.
We reserve the right to remove content that is unlawful, abusive, misleading, offensive, fraudulent, or otherwise inappropriate.
12. Third-Party Services and Links
Our website may use or link to third-party services, including payment gateways, shipping providers, analytics services, social-media platforms, and other technology providers.
Third-party services may have their own terms and privacy policies. ROYALE AURA is not responsible for the independent practices or content of third-party websites or services.
13. Disclaimer
We make reasonable efforts to keep our website and product information accurate and available.
However, the website and its content are provided subject to applicable law and may occasionally contain technical errors, interruptions, inaccuracies, or temporary unavailability.
Nothing in these Terms is intended to exclude or limit any consumer right, warranty, or protection that cannot legally be excluded or limited under applicable Indian law.
14. Limitation of Liability
To the maximum extent permitted by applicable law, ROYALE AURA will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or products.
Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
15. Indemnification
To the extent permitted by applicable law, you agree to be responsible for losses or claims arising from your unlawful use of the website, violation of these Terms, or misuse of our services.
This provision does not limit any rights or remedies available to consumers under applicable law.
16. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
Please review our Privacy Policy before placing an order.
17. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, products, services, or applicable laws.
The updated version will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after an update may constitute acceptance of the revised Terms, to the extent permitted by applicable law.
18. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws applicable in India.
Any disputes will be subject to the jurisdiction of the competent courts and authorities having jurisdiction over the applicable matter, subject to applicable consumer-protection laws and other mandatory legal rights.
19. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
ROYALE AURA
Owner/Legal Entity: MANISH KUMAR
GSTIN: 10KLMPM8009J1ZT
Email: royaleaurasupport@gmail.com
Phone: 7363837078
Business Address: LABHA, PRANPUR, KATIHAR, BIHAR – 854116, India
Customer Support
Email: royaleaurasupport@gmail.com
Phone: 7363837078
ROYALE AURA — Your fragrance. Your identity. Your aura